As AJWA Hotels; We aim to protect natural and cultural resources, contribute to the increase of environmental awareness, protect nature, take the leading role in social responsibility projects, support local companies and producers, and increase sustainable tourism by preserving local products and environmental quality in our region within the scope of the living cuisine project.
To ensure the effective use of the natural resources in our facility with the awareness of environmental responsibility, to reduce all kinds of wastes arising from consumption to a minimum level, to ensure that they are separated at the source and to eliminate the hazards without harming the environment.
Food Safety Policy
To carefully prepare each meal, beverage, with the quality materials and equipment we use, in accordance with the requirements of national and international laws. To ensure product safety and quality by keeping the focus on the employee and guest at every stage of the supply chain, knowing and controlling the source of each material, combining it with modern, state-of-the-art techniques, continuous improvements and an innovative perspective.
With the Zero Waste project, we make edible paint from vegetable-fruit peels by making use of the food wastes generated in food production areas, and we plant our eggshells on the roots of tomato saplings.
We use our tea and coffee pulps in our compost area and we send food waste to our sheep and goats.
It is our duty to always obtain fresh and organic products from our garden of ancestral seeds and to offer them to our guests.
Together with our managers and staff in all process steps; We are committed to providing the highest quality and safest service in the simplest form by controlling, recording.
Sustainable Management System Policy
Our unchanging principles as a facility; is always guest satisfaction, sustainability, environment and quality. Our facility, which continues on its way with these principles, has adopted the principle of serving you much better and continuing on its way with a more sustainable environmental management system.
Occupational Health and Safety Policy
The health, safety and happiness of AJWA Hotel employees are an integral part of our goals. We closely monitor and implement legal obligations regarding the health and safety of our employees, are subject to regular audits and have their compliance checked.
By adopting a preventive approach to occupational health and safety, we identify risks in advance and take preventive actions, and we ensure that facility employees work happily, healthily and safely with the training provided.
Sustainable Purchasing Policy
As AJWA Hotels, our unchanging principles are; is always guest satisfaction, continuity and not compromising our quality. Our facility, which continues on its way with these principles, aims to maintain sustainability, protect the environment and minimize the effects on the environment.
Human Rights Policy
Our facility aims to work for a long time with the existing personnel. Implements training programs related to increasing knowledge, manners and skills. Our personnel have equal rights and working conditions without discrimination (religion, language, race and gender). Emphasis is placed on employing disabled personnel within the facility.
Our guests in different accommodation areas within our facility are not treated differently between our guests and other guests. All our guests are served equally and fairly.
Local Community Relations Policy
We contribute to the local economy by supporting the cultural richness and local producers in the region. We prefer local products and provide job opportunities to people living in the regions where the facility is located.
To create mutual trust, love and respect between our investors and our employees, to combine these feelings with the quality principle and continuous improvement principle that we will apply at every stage of our services, to accept our guests as the focal point and to ensure their satisfaction in the best way.
We respect your Privacy
The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our websites are processed by us confidentially and according to the legal provisions. Data protection and Information security are part of our company policy. Our website may include links to other websites which are not covered by this privacy statement.
Collection and Processing of Personal Data
Use and Disclosure of Personal Data and Purpose Specification
We will use your personal data for the sole purpose of technical administration of the websites, customer administration, hotel surveys and marketing, only to the extent necessary in each specific case. Your personal data will not be disclosed to third parties outside our Hotel without your consent.
We use security measures in order to protect the data we have under our control against manipulation, loss, destruction, access by unauthorized persons or against unauthorized disclosure. Our security procedures are continually enhanced as new technology becomes available.
Freedom of choice
We would like to use your data to inform you about our packages and services and request your opinion, where applicable. Naturally your participation in such campaigns is voluntary. Should you not consent, you can inform us at any time, so that we can prohibit the use of your data accordingly. For further information we refer you to the local website-services.
For information, helpful suggestions, complaints regarding processing of your personal data you can refer to our Hotel Manager. Should there be data incorrect in spite of our efforts for accuracy and timeliness, we will correct that information at your request.